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← All cases|Nail Techniques|2025|5 min read

Common Nail Application Mistakes That Cause Client Complaints

It’s not just about beautiful nails — it’s about long-lasting structure that keeps your clients coming back.
BlazingStar Educator

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BlazingStar Educator

Senior Nail Trainer & Product Specialist

Even if your work looks stunning, certain subtle mistakes in technique can quietly ruin durability — and your client’s satisfaction.

From poor apex placement to inconsistent sealing, these common technical errors often lead to lifting, breakage, or return visits with complaints.

Let’s break down the top issues to avoid.


Summary Table of Mistakes

Mistake Consequence
Under-application on sidewalls Weak edges, break easily
Free edge too thin Breaks with light impact
Incorrect G-point Poor balance, prone to snapping
Wrong powder-to-liquid ratio Lifting, weak structure
Poor cuticle cleanup Lifting near skin, early peeling
Product flooding sidewalls (phồng) Lifting in chunks, discomfort
Uneven shaping Crooked nails, one side weaker
Thin or missing clear coat Scratches easily, dulls quickly
Over-filing during shaping G-point collapse, nail breaks at stress zone
Over-buffing Surface scratches, top coat lifts
Not sealing free edge with top coat Shine fades, polish chips early

1. Errors From Incorrect Application Techniques

Under-application on the sidewalls

Not applying enough acrylic or gel along the nail’s sides makes shaping more difficult and leaves the sidewalls too thin.

This causes uneven stress distribution, making the nail more prone to cracks — especially visible in the G-point when viewed from the side.

Free edge too thin

A free edge that lacks proper thickness can't withstand minor impacts like tapping or daily tasks.

This is a frequent issue for clients who use their hands intensively (typing, cooking, cleaning).

Incorrect G-point placement

When the apex sits too close to the cuticle or too close to the free edge, it disrupts the nail’s structural balance, increasing chances of cracking or bending during normal use.

Powder-to-liquid ratio errors

  • Too dry: Weak adhesion to the natural nail, often lifting within 5–7 days.
  • Too wet: Difficult to control, prone to air bubbles, weakens the structure.

2. Errors in Cuticle Cleanup & Forming

Poor cuticle preparation

Leaving any cuticle behind before applying product leads to the product bonding to skin — not the nail — resulting in lifting around the sidewalls within days.

Product flooding the sidewalls

When product is placed too close to the cuticle walls and not blended smoothly, air pockets form.

These pockets lift the product outward, creating the sensation of nails "falling off in chunks."

Uneven side-to-side structure

If one side is built stronger or thicker than the other, the nail may look crooked and will flex unevenly under pressure, increasing the likelihood of breakage.

Incomplete clear coverage over design

When using glitter, marble, or colour blends, applying a clear top layer that’s too thin leads to scratches, making the design look worn faster.


3. Mistakes During the Finishing Step

Over-filing the apex or sidewalls

This removes the natural G-point and significantly weakens the nail.

Without the apex, the nail bends at the middle — the stress zone — and breaks more easily.

Over-buffing

Buffing too hard creates deep scratches that the top coat cannot fill.

These grooves compromise the shine and can cause premature top coat peeling.

Not sealing the free edge

If you skip sealing the tip with top coat, even gentle handwashing or small knocks can lift the product from the free edge.

This leads to faded shine and chipped colour.


Final Thought

Many of these mistakes are small — but their effects on retention, appearance, and client satisfaction are big.

Mastering small refinements in application and finishing ensures stronger nails, longer wear, and happier clients.

Stay informed

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